Benefit Advisor - Medicare in WFH-Florida at National General Insurance

Date Posted: 5/15/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    WFH-Florida
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/15/2022

Job Description

Job Summary:

The A&H Benefit Advisor Specialist is responsible for driving Medicare Sales through professional and consultative selling on plan options in prospect areas while in an inside sales environment. Additionally, Benefit Advisors may have some opportunity with some IFP (Individual & Family plans) and Ancillary Product Sales through consultative selling on plan options.

Key Responsibilities:

  • Receives inbound calls from customers who have questions on health insurance options in 20-50 states 
  • Makes outbound sales calls on a variety of sales campaigns 
  • Recommends plans and enrolls prospects based on the customer's needs 
  • Quotes, presents, and closes sales while overcoming objections 
  • Follows up on “book of business” on a consistent basis by making outbound follow up calls to prospects 
  • Provides a positive customer experience with excellent customer satisfaction 
  • Meets sales and productivity goals on a daily, weekly, monthly and annual basis 
  • Updates customer file in CRM with summary of interaction 
  • Maintains responsibility to act as a member of the management team to facilitate call center opening/closing procedures as needed for Aspire Carrier Team 
  • Assists with escalated customer issues

Supervisory Responsibilities:

 This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

  • High School Diploma

Certificates, Licenses, Registrations

  • L&H License or the ability to acquire within 60 days of hire

Functional Skills

  • Highly competent at multi-tasking 
  • High attention to detail 
  • Excellent problem-solving skills 
  • Ability to overcome objections 
  • Ability to take feedback and implement it immediately 
  • Outgoing, upbeat, and positive attitude aimed at providing excellent customer service 
  • Highly motivated and goal driven 
  • Effective verbal and written communication skills 
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Requirements

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.