Business Intelligence Systems Administrator / BI Systems Administrator in WFH-Texas at National General Insurance

Date Posted: 6/7/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    WFH-Texas
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/7/2021

Job Description

Position/Title: Business Intelligence Systems Administrator / BI Systems Administrator

** Note: Ideal candidate will have a hybrid background in both systems administration and BI development (doesn't matter the coding language).

Location: 100% Remote (anywhere in the US)

Primary Purpose:

This position is a systems administration position for enterprise business intelligence and analytics platforms. This requires administration and specific platform skills using enterprise data sources.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Provide system administration, operational support and problem resolution for complex enterprise business intelligence and analytics systems bridging multiple technologies
  • Contribute and implement ideas and processes to enhance system and platform stability and reliability
  • Contribute to business intelligence and analytics on-premises and cloud initiatives, architectures and platform solutions
  • Maintain ongoing knowledge of software and hardware environments (including future releases)
  • Troubleshoot hardware and software problems, take corrective actions, and interact with IT staff and vendors in performing complex test, support and troubleshooting functions
  • Communicate and document findings
  • Support production and non-production environments
  • Develop performance, SLA, and service quality reporting
  • Perform software installation and upgrades
  • Monitor system performance and capacity; report changes in usage
  • Forecast system demand, recommend upgrades, expansion and reconfiguration
  • Participate in hardware/software installation, maintenance and support and documentation of hardware/software logs and operating procedures
  • Manage security administration and deployments
  • Document standards and operating procedures for large systems and act as a technical resource to IT staff and systems users
  • Analyze complex technical problems and participate in designing and implementing effective solutions
  • Proactively provide technical and process-oriented suggestions for improvements and enhancements
  • Serve as an interface with IT and business partners on business intelligence and analytics projects
  • Review test results with business, complete final program documentation, and obtain approval for changes
  • Analyze and document how the business requirements fit into existing system
  • Analyze issues independently, use judgement to make decisions, and take necessary action
  • Provide on call support and provide direction to other on call resources

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
  • 5+ years of overall IT experience
  • 3+ years of experience as a Systems Administrator for BI/Analytics systems required including UNIX based and Windows based systems
  • Experienced in Agile engineering methodology
  • Expert BI/Analytic skills required in at least one toolset (eg Microstrategy, SAS, Power BI, SAP Business Objects etc)
  • Experience in large volume data warehouse
  • Strong oral and written communication skills
  • Solid time management and organizational skills, and detail-oriented
  • Must work well independently and in a collaborative team environment
  • Strong, positive, proactive team player
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Must possess effective verbal and written communication skills

Desired Skills:

  • Bachelor Degree or related experience in Computer Science or related area of study
  • End user experience testing skills
  • Python/ R/ SQL and SAS coding skills
  • Working knowledge of Docker and/or Packer
  • UNIX/KSH/BASH/Powershell/Shell scripting skills
  • Experience working in the insurance industry

#LI-PJ1

#LI-Remote

#Remote

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Requirements

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.