Preferred Product Associate Program Manager (REMOTE) in Chicago, IL at National General Insurance

Date Posted: 7/19/2021

Job Snapshot

Job Description

Primary Purpose:

This position leverages deep business and/or functional knowledge in leading the planning and execution of programs and service deliverables. Maintains accountability for program implementation along with managing program roadmaps, scope, issue/risk escalation, overall health of the program, stakeholder relationship management, program trends, governance and continuous improvement activities.

Essential Duties and Responsibilities:

  • Proficient in analyzing rate and rule manuals and able to prepare detailed business requirements and artifacts that will be used by IT (including rate table preparation, form requirements, UI design, and rule definitions) on large programs
  • Early engagement of strategic initiatives, and programs including integrating new products within our current infrastructure
  • Develop program approach and set realistic expectations, manage timelines, scope, and changes.
  • Able to make suggestions for the success of the Program
  • Approves the progress of the project as it relates to the business vision
  • Accountable for completeness of requirements for programs
  • Create and format tables that will be used for new state rollouts and enhancements
  • Build and leverage key stakeholder relationships with Product Managers, Testing and IT
  • Work side by side with IT to determine the best approach for integrating new products that differ from our current structure 
  • Create requirements for complex system enhancements including new bridges and interfaces and identifying and mitigating risks to current suite of products
  • Participate in functional testing
  • Lead and participate in requirement walkthrough for programs and enhancements with minimum supervision
  • Assume accountability for the program/project and its delivery with minimum supervision
  • Participate in prioritization of programs and projects and works across boundaries to come up with solutions to competing timelines
  • Anticipates, manages, and resolves issues and risks that are internal and external to the program. Prioritizes issues and documents and tracks resolution at a program level
  • Provides rapid turnaround on issues/concerns and change requests as well as requirement clarifications or interpretation
  • Point of escalation for issues and concerns on Project/Program
  • Assist Testing in issue resolution
  • Key participant in sign-off for project delivery with a focus on quality
  • Ability to maintain program level metrics
  • Identify and implement process improvements based on learnings from prior deliverables
  • Willingness to take full accountability

Minimum Skills and Competencies:

  • Bachelor’s Degree or equivalent education, training and work-related experience
  • Organized, flexible, detail oriented
  • Strong communication skills
  • Quality driven and results oriented
  • Strong Analytical skills
  • Able to multi-task and work in a fast paced environment

Desired Skills:

  • 5+ years of Insurance experience 
  • Computer knowledge – Excel, Word, Outlook
  • 5+ years in Portfolio/Program/Project Management

#LI-JD1

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Requirements

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.