Claims Assistant/EUO Coordinator in Miami, FL at National General Insurance

Date Posted: 8/4/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Miami, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/4/2022

Job Description

Job Summary:

This position provides administrative support for the Staff Counsel attorneys in an office under limited supervision.  Enters and manages data, including pleadings, motions and all trial, arbitration and mediation letters; calendars and files related events in case management systems.  Confirms related events/ activities, closes, maintains and archives files. Monitors and routes internal/external client inquiries.  


Key Responsibilities:

  •  Handle calls in a timely manner and ability to initiate oral and written responses to routine inquiries
  • Handles some ambiguous situations and confidential information
  • Ability to train others across team boundaries on various work group functions
  • Ability to complete minor investigations & solve problems related to specific tasks 
  • Handle multiple demands on an on-going basis including familiar situations, sensitive information and some high level contact
  • Monitors and maintains compliance with Team Connect (Litigation Management System)

Supervisory Responsibilities:

This job does not have supervisory duties


Preferred Qualifications:

Education and Experience

  • High School Diploma or equivalent experience
  • 2-5+ years of experience in a litigation setting or prior insurance defense experience preferred

Certificates, Licenses, Registrations

  • None

Functional Skills

  • Intermediate to advanced communication skills including the ability to maintain a courteous and professional demeanor with clients, customers and with fellow employees handle calls in a timely manner and ability to initiate oral and written responses to routine inquiries
  • Intermediate to advanced knowledge of software applications including Microsoft Outlook, Word and Excel, Internet, and other web-based applications
  • Ability to complete professional, error free documents utilizing good grammar, spelling and format skills, including accurate preparation of legal pleadings, agreement letters, memoranda, reports outlines, schedules and client communications
  • Ability to prioritize work and organize own time
  • Knowledge of work group functions and processes beyond team boundaries

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.


In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Requirements

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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