Commercial Vehicle Underwriting Assistant in Winston-Salem, NC at National General Insurance

Date Posted: 9/10/2019

Job Snapshot

  • Employee Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Primary Purpose:

This position is responsible for completing pre-reviews of underwriting submissions to ensure completeness and accuracy of information.  Will evaluate referrals based on basic underwriting guidelines and will decline or recommend declination of file based on review.  This role will also be responsible for following up on requests for information made by underwriters, and may enter or amend quotes as requested by underwriters.  This roll is also responsible for reviewing renewal files to determine if additional information is required to complete the underwriting and rating of the account and set up the fleet analysis tool for fleet renewals. 

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Performs pre-underwriting reviews of new and renewal business to determine completeness of submissions and if any additional information is needed for full underwriting review
  • Documents underwriting observations made during pre-reviews of files to assist underwriters is expediting the decision making process
  • Decline submissions which are significantly outside of underwriting guidelines.
  • Amends or updates quotes based on instructions of underwriters.
  • Completes renewal pre-reviews and may approve renewal referrals within authority.
  • Assist underwriter by reviewing fleet accounts to determine if all required information is provided and request any needed additional documents.
  • Review inspection reports and determine if additional underwriting review is required as well as determine if changes are needed to the policy based on inspection results.
  • Other Duties as requested

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree or in-lieu of degree equivalent education, training and work-related experience
  • Ability to establish relationships with internal business partners
  • Ability to establish and maintain agency relationships
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Must possess effective verbal and written communication skills
  • Ability and desire to learn and effectively use computer based underwriting systems to manage workflow
  • Demonstrates strong attention to detail, organizational skills, and timeliness in order to meet customer service expectations.
  • Demonstrates strong customer service skills, ability to handle multiple tasks and work in a fast paced environment meeting aggressive business deadlines.
  • Demonstrates professional phone etiquette and interpersonal skills.

Desired Skills:

  • 1 or more years of experience and an assistant underwriter or agency CSR
  • Course work completed towards Bachelor’s degree
  • Advanced in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Demonstrates thorough knowledge of the Policy Processing systems.
  • Demonstrates ability to effectively prioritize
  • Demonstrates multi-tasking abilities
  • Demonstrates effective problem solving skills
  • Demonstrates the ability to cultivate cross-functional relationships


Job posting ID: 2019-3024

Job Requirements


About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.



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