IT Business Analyst Manager in WFH-Tennessee at National General Insurance

Date Posted: 4/28/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    WFH-Tennessee
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/28/2021

Job Description

Job Description

Primary Purpose:

Manage a team of BA’s (business analysts) who are responsible for the analysis of new business system development and improvement of existing business processes.  Lead team of BA’s toward the goal of maximizing business value delivery through application development.  Partner with senior business and IT leadership to assist in the prioritization of projects for assigned division.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Manage a team of business analysts to contribute to continuous business process improvement initiatives by assessing effectiveness of current processes to recognize opportunities for increased efficiency, cost reduction, increased quality and improved end user experience   
  • Engage team to work with the business to identify potential solutions, provide recommendations and lead team to define the strategic requirements to achieve the business goals efficiently   
  • Lead Business Analysts (agile and waterfall), with the goal of clearly communicating Business objectives and maximizing business value creation through IT execution
  • Communicate both written and verbal with senior business partners to provide updates on project statuses and answers questions on related BA project work   
  • Support other managers by taking on additional responsibilities for discrete work teams  
  • Allocate team resources and monitor deliverables to ensure the end user needs are met successfully and in a timely fashion  
  • Drive Business Analysts to deliver clear and concise requirements for continuous improvement to maximize value delivered to the business and to eliminate rework and reduce defects
  • Coordinate with other teams to identify and implement new systems to support business function at effective cost  
  • Manage staff in the day-to-day performance of their jobs
  • Ensure that project/department milestones/goals are met and adhering to approved budgets
  • Maintain extensive knowledge of department processes
  • Leverage key metrics to evaluate if projects delivered have met desired outcome through analysis of existing issue, problem solve expeditiously, ensure timely delivery of requirements to meet or exceed desired timelines 

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
  • 5+ years of relevant experience
  • 3+ years of people management experience or as lead BA
  • Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
  • Established track record of delivering business value through desired project outcomes based on well documented requirements
  • Ability to rely on extensive experience and judgment to plan and accomplish goals
  • Ability to share knowledge and provide subject matter expertise within area of responsibility
  • Able to work in a dynamic environment and manage competing priorities
  • Analytical skills with the ability to organize tasks and interact with development team
  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
  • Business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Desired Skills:

  • Master's Degree or in-lieu of degree equivalent education, training and work-related experience
  • 3+ years of experience working directly with IT application development
  • 3+ years of experience working with a relevant business division with experience in strategic planning and execution
  • Previous experience in Insurance or Financial related industries

#LI-CM1

#LI-Remote

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Requirements

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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