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Mail Processor - Claims Support in Bethpage, NY at National General Insurance

Date Posted: 12/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Bethpage, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/16/2018

Job Description

Primary Purpose:

Accurately process incoming mail and properly route to claims personnel including opening, identifying, delivering, or routing mail to the appropriate people. Process all requests for files and recorded statements.   

 

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Scanning/imaging of policy and claim related documents
  • Pick up and deliver mail to all Units
  • Process all requests for open and closed files, which includes retrieving, filing, boxing and tracking
  • Responsible for maintaining upkeep of scanners and equipment
  • Open and sort all incoming mail and date stamp documents
  • Research the location of a claim file and order from warehouse daily, based on request form Claims representative or Manager
  • Index, sort, and file necessary paperwork
  • Log all file purges and closed files into the database for retrieval purposes, and prepare for storage at appropriate warehouse
  • Mail all outgoing files utilizing FedEx overnight where needed
  • As needed travel with Company vehicle to US Post Office and warehouse

 

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED)
  • General knowledge of all relevant systems in order to perform inquiry functions on each
  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
  • Ability to proof, alphabetize, and sort
  • Ability to prioritize work effectively
  • Must possess effective verbal and written communication skills

 

Desired Skills:

  • Familiar with the overall department and organization structure and functions
  • In depth knowledge of the warehouse organization and systems
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Valid U.S. State issued driver’s license
  • Motor Vehicle Record consistent with our eligibility criteria

Job Requirements

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About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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