Manager, ITSM Change Management in WFH-North Carolina at National General Insurance

Date Posted: 11/4/2022

Job Snapshot

Job Description

Job Summary:

The Associate Manager leads team members, manages time and cost estimates, assigns people to work, collects feedback, reviews and evaluates work, and prepares performance evaluations. The individual confers with and advises direct reports on administrative policies and procedures, risks, issues, problem resolution, sourcing decisions, budget and priorities.

Key Responsibilities:

  • Manages day to day work of employees by monitoring budgets, expenses and scope, and facilitating project delivery and support for projects of critical importance
  • Generates and implements continuous improvement ideas
  • Analyzes long-term impact of new or anticipated strategies and contributes to Allstate business and functional strategy
  • Influences direct reports, clients, and service providers to successfully deliver on business commitments
  • Sets and manages internal business partner expectations
  • Participates in communications that involve obtaining cooperation on issues that may be complex or controversial

Supervisory Responsibilities:

This job does have supervisory duties

Preferred Qualifications:

Education and Experience

  • Bachelor’s Degree or equivalent
  • 5 or more years of related experience  

Certificates, Licenses, Registrations

  • None

Functional Skills

  • Possess a fundamental knowledge of strategic thinking
  • Possess a fundamental knowledge of expense and resource management processes
  • Solid understanding of Self Awareness
  • Solid understanding of delivery leadership
  • Possess a fundamental business knowledge

#LI-PE1

#LI-Remote

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Requirements

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.