REMOTE Inside/Virtual Sr. Property Desk Adjuster in WFH-Connecticut at National General Insurance

Date Posted: 1/10/2023

Job Snapshot

Job Description

National General is seeking a REMOTE Inside/Virtual Sr. Property/Homeowner Adjuster to handle the New England region!

Did you know our Homeowner’s team has one of the lowest turnovers in the industry?  We offer a true work/life balance! Also, be sure to check out comprehensive benefit package below:

Benefits:


•        
Medical, Dental, Vision


•         401(k) with 4% match


•         Pension


•         FSA/HSA


•         PTO Buy Back Option


•         No nights/weekend shifts, and no on-call duty


•         $80/month stipend towards Internet


•         Manager support, and a great team environment


•         All equipment provided by company


•         Paid Parental Leave


•         Perks & Discounts

 

Job Summary:

Responsible for investigating and confirming the facts of loss for the most complex Homeowners Claims.  Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role provides guidance and direction to junior employees.


Key Responsibilities:

  • Handles investigation regarding all aspects of the most complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority

  • Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

  • Determines subrogation or fraud potential and how to handle

  • Identifies the most complex customer needs and works to meet those needs using appropriate customer service skills

  • Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems

  • For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

  • Applies extensive experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)


Preferred Qualifications:

Education and Experience

  • Bachelor’s degree preferred or equivalent experience

  • 3 or more years of related experience


Certificates, Licenses, Registrations

  • Ability to obtain and maintain adjuster licenses as required


Functional Skills

  • Customer service orientation

  • Advanced verbal and written communication skills

  • Time management skills from a global case management pending perspective (vs. transactional)

  • Advanced problem solving and analytical skills (detect differences/issue recognition from multiple sources)

  • Proficient in Word and Outlook



National General prides itself on offering our employees a robust Total Rewards package which includes base salary.  The base range offered for the role is: $68,500 - $84,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors.  Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Requirements

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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