Large Loss Property Field Adjuster in New York, NY at National General Insurance

Job Description

National General is seeking a Large Loss Property/Homeowner Adjuster in the NYC & Long Island area!

This is a fully remote position that also includes being in the field. We will provide a company vehicle, and all of the equipment necessary to be successful here at National General!

Did you know our Homeowner’s team has one of the lowest turnovers in the industry?  It really is a great place to work! Also, be sure to check out comprehensive benefit package below:

Benefits:

• Medical, Dental, Vision

• 401(k) with 4% match

• Pension

• PTO Buy Back Option

• No nights/weekend shifts, and no on-call duty

• $80/month stipend towards Internet

• Manager support, and a great team environment

• All equipment provided by company to ensure efficient work from home setup

• Company Car & Cell Phone provided

• Paid Parental Leave

• Perks & Discounts

Job Summary:

This role is responsible for applying strategic thought and recommending a course of action for the investigation and confirmation of the facts of loss for the most complex or specialized Homeowners Claims.  Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role mentors and coaches other members of the team.

Key Responsibilities:

• Handles investigation regarding all aspects of the most complex or specialized Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion / independence within increased level of authority

• Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Determines subrogation or fraud potential and how to handle and recommends process improvements

• Identifies the most complex customer needs and works to meet those needs using advanced customer service skills

• Retains and expands expertise on all components of residential construction and repair, including structural integrity and home systems and evolving building techniques

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

• Mentors and develops junior staff through estimate review, reinspection, ride-along and other techniques

Preferred Qualifications:

Education and Experience

• Bachelor’s degree preferred or equivalent experience

• 5 or more years of related experience

Certificates, Licenses, Registrations

• Ability to obtain and maintain adjuster licenses as required

Functional Skills

• Advanced customer service orientation

• Advanced verbal and written communication skills

• Time management skills from a global case management pending perspective (vs. transactional)

• Advanced problem solving and analytical skills (detect differences/issue recognition from multiple sources)

• Advanced negotiation skills to deploy with Public Adjusters, attorneys and mediators

National General prides itself on offering our employees a robust Total Rewards package which includes base salary.  The base range offered for the role is: $82,000 - $109,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors.  Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.