Assistant Insurance Operations Representative in Everett, WA at National General Insurance

Date Posted: 8/9/2019

Job Snapshot

Job Description

Primary Purpose:

Assist team in achievement of service level agreements within area of responsibility by following established procedures to review, verify and process incoming insurance-related documentation.

 

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Support insurance-related documentation processing by reviewing extracted data, comparing against physical documentation for accuracy and modifying data as required to ensure accuracy of database information
  • Locate loans and match to excepted data as assigned by following established procedures to review captured documentation, conduct database searches for corresponding loans and update system information
  • Contribute to achievement of service level agreements by completing assigned documentation processing tasks quickly and accurately to meet department quality and productivity standards
  • Cultivate insurance operations skills and knowledge by seeking advice and guidance of peers
  • Participate in cross-training as required to learn additional processes and increase personal effectiveness
  • Align individual performance with department expectations by adhering to established schedules, setting work-related goals and communicating with management to report achievements and solicit feedback
  • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
  • Support National General values in personal work behaviors, decision-making, contributions and interpersonal interactions
  • Manage own career development by soliciting feedback and valuing other perspectives

                                                                  

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED)
  • Experience following established procedures to complete assigned tasks
  • Basic knowledge of procedures related to documentation processing
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Ability to adhere to assigned schedule and demonstrate punctuality and consistent attendance
  • Positive, pleasant and supportive disposition towards co-workers and colleagues
  • Perform repetitive processing tasks while maintaining energy, enthusiasm and attention to detail
  • Utilize established procedures to guide decision-making
  • Maintain a professional, polished, poised and positive demeanor
  • Must possess effective verbal and written communication skills

 

Desired Skills:

  • Effective organization and time management skills
  • Ability to work under pressure and adhere to project deadlines
  • High degree of initiative, mature judgment, and discretion

 

#LI-LR1

Job posting ID: 2019-2697

Job Requirements

-

About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

-