Facilities Manager in Fort Worth, TX at National General Insurance

Date Posted: 8/9/2019

Job Snapshot

Job Description

Primary Purpose:

Provide support to leaders on various task and projects while also managing facilities coordinators as a team approach which includes coordinating facility work orders, handle building / equipment emergencies, documenting Facilities policies and processes, coordinating employee safety and emergency preparedness, administrative tasks, track space management, parking management, coordinating office moves, and act as a liaison between the client and vendors to ensure work is completed in a timely manner. This individual must be professional with their interaction with employees, vendors, and co-workers while enforcing company policies and expectations when addressing concerns, request, or issues.


Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Support Facilities Leaders on tasks and projects
  • Manage Facilities Coordinators
  • Prioritize and manage request and issues with company ticketing tool
  • Prepare company, regional, and location communications for review
  • Prepare company policies, processes, and guidelines for review
  • Create internal team environment and build relationships with other departments
  • Coordinate or perform preventative and general repairs to new/existing installations of building
  • Coordinate and monitor skilled work in maintaining, operating, and repairing occupied premises
  • Inspect, repair, install, and maintain physical facilities requiring skilled mechanical and trade work
  • Report or coordinate repair of building lighting systems, drain and sewer cleaning
  • Resolve issues related to HVAC, janitorial, electrical and other facility related issues to building management or vendor utilizing vendors
  • Coordinate extermination services with vendor or building management
  • Order, receive and stock coffee supplies and/or coordinate with vendor; coordinate any repairs of related equipment
  • Manage filtered water systems or delivery services
  • Coordinate furniture installations, repairs or reconfigurations
  • Coordinate resolution of vending machines issues
  • Coordinate all office moves
  • Maintain Sound Masking
  • Respond daily to safety and emergency situations; assist in developing evacuation plans and coordinate safety drills
  • Participate and support Facilities Business Continuity Planning and Events
  • Support company events
  • Responsible for Employee Emergency & Safety Preparedness
  • Work with outside contractors and vendors following all building and reporting procedures
  • Participate and support internal and external audits
  • Assist with invoice review and budget preparation; submit invoices for approval
  • Assist with construction project management; coordinate vendor proposals
  • Coordinate vendors and contractors for major repair projects
  • Maintain records and reports
  • Perform Parking Management


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED)
  • 5+ years of Facilities related experience including supervision
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Must possess effective verbal and written communication skills
  • Experience managing vendors
  • Able to work flexible hours as needed and be on call for security or building emergencies
  • Exceptional organizational skills, attention to detail and process-oriented mindset
  • Comfortable working in a fast paced environment
  • Demonstrate critical thinking skills in problem solving and decision-making
  • Take responsibility to eliminate the source of problems
  • Demonstrate confidentiality regarding information pertaining to employees and contractors
  • Maintain proper appearance and personal conduct for the employee's particular job
  • Demonstrate ability to work in a team environment
  • Ability to travel when needed
  • Ability to perform minor repairs, if applicable
  • Must be able to lift minimum of 50lbs


Desired Skills:

  • Bachelor's Degree
  • Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
  • Prior onsite audit experience



Job posting ID: 2019-2626

Job Requirements


About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.



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