IT Asset Management Analyst III in Winston-Salem, NC at National General Insurance

Date Posted: 9/28/2018

Job Snapshot

Job Description

Primary Purpose:

The IT Asset Analyst III is responsible for the long-term strategic management of software and technology-related hardware within the organization. This includes planning, monitoring and recording software license and/or hardware assets to ensure compliance with corporate policies. The individual will lead the process of forming procurement strategies to optimize technology spend across the organization. The IT Asset Analyst III will also develop procedures for tracking company assets to oversee quality control throughout their lifecycles, as well as audit the overall success of those procedures. 

 

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Comply with standard processes and procedures documentation
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Commitment to continuous process improvement
  • Ability to coordinate with geographically dispersed teams to achieve results
  • Consistently seeks to develop self and skills needed to be prepared for future opportunities
  • Provide coaching to less experienced team members
  • Participate in projects as necessary
  • Participate in, and/or lead <HW/SW> audits as necessary
  • Prepare and track asset related metrics
  • Lead and direct the work of others
  • Provide team activity reporting updates to leadership
  • Maintain asset purchase information, inventory and owner association within a central tracking system
  • Work closely with all areas of the IT department to track existing, procured and retired assets
  • Associate invoices with hardware / software purchases
  • Maintain software, hardware (desktops, laptops, printers, servers) and license inventories for all locations
  • Maintain Certificates of Destruction for all recycled equipment
  • Ensure retired assets are stored in a secured area and marked for destruction or recycle
  • Open tickets for all purchases in order to provide historical tracking
  • Ensure all identifiable company information is removed from all retired hardware
  • Perform periodic asset audits to verify the assets currently in use, the location, and owner
  • Establish a notification process for asset purchase to ensure proper tracking
  • Process invoices related to hardware/software vendor purchase
  • Work with local and national recyclers to ensure assets are correctly disposed of or discarded
  • Work with project teams to evaluate and manage equipment and hardware associated with acquisitions
  • Provide asset reporting on a weekly, monthly and yearly basis or as needed
  • Meet regularly with IT department employees to obtain asset information
  • Perform regular audits to ensure assets as well as invoices are properly tracked and accounted for
  • Attend project meetings as necessary to speak for asset inventories

     

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
  • 5+ years of experience in an IT support environment
  • High degree of initiative, mature judgment and discretion
  • Must have the ability to perform well in high-energy, dynamic and team-oriented environment
  • Must possess effective verbal and written communication skills
  • Experience working with an enterprise ticketing system
  • Self-motivated achiever who gains satisfaction from providing excellent customer service
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
  • Ability to lift and carry computers and computer monitors up to 35 pounds
  • Demonstrated integrity within a professional environment
  • Ability to adapt to new situations and learn quickly 
  • Demonstrates a general understanding of the insurance industry and organizational relationships of the company
  • Demonstrates an understanding of the functions of other departments such as Policy ops and Marketing
  • Works independently with little supervision

     

Desired Skills:

  • Bachelor’s Degree in an IT or finance related discipline, or the equivalent combination of education, professional training, and / or work experience
  • ITSM experience preferable but not essential
  • 5+ years of experience in an IT support environment

Job Requirements

-

About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

-