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Leave Coordinator in Cleveland, OH at National General Insurance

Date Posted: 3/11/2019

Job Snapshot

Job Description

Primary Purpose:

The ideal candidate must demonstrate the ability to coordinate Leave of Absence claims from receipt of claim to return-to-work, ensuring all processes and federal and state regulations are followed.  Candidates must have working knowledge of FMLA and ADA and comparable state regulations and case management experience. This position can be located in our Ontario, CA; Winston-Salem, NC; or Cleveland, OH offices.


Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Coordinate all leave types – FMLA, STD, LTD, Military, and all state mandated leave types
  • Advise employees and managers regarding leave and PTO policies and procedures
  • Track LOA and input pay information in HRIS
  • Track and collect employee portion of benefits costs
  • Partner with HR Business Partners by providing information to support employment decisions when approved leave time is exhausted or according to policy
  • Partner with Sr. Leave Coordinator on ADA requests for reasonable accommodation
  • Liaison with third-party administrator
  • Maintain close contact with employee and keep manager informed about expected duration, return-to-work dates, extensions, etc.
  • Partner and coordinate with Workers' Comp coordinator


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor Degree or equivalent education, training and work-related experience
  • 2 + years of experience in FMLA and ADA administration
  • Working knowledge of FMLA, ADA and multi-state leave of absence regulations
  • Highly organized and strong follow-up skills and the ability to multi-task
  • Must possess effective verbal and written communication skills
  • Ability to maintain confidentiality and appropriately handle sensitive information with discretion
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organizaiton



Desired Skills:

  • Previous experience working with Workday.

Job Requirements


About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.