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Medicare Sales Training Specialist in Tampa, FL at National General Insurance

Date Posted: 4/8/2019

Job Snapshot

Job Description

Primary Purpose:

As a Trainer within the Sales department of National General Insurance and it's accident and health companies, you are responsible for providing training, support and guidance to 1099 agents.  In this role, you will be required to deliver training in-person and virtually with a focus around Medicare product knowledge and salesmanship.   You will also work to develop, coordinate and/or facilitate sessions with various groups of people to provide timely and relevant training sessions.


Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Train 1099 agents on skills such as systems, Medicare, processing, underwriting, salesmanship, billing, procedures, etc.
  • Utilize a variety of the training methodologies, techniques, concepts, learning tools and practices to ensure learning maximum effectiveness of training program
  • Monitor 1099 agents progress during and after training, and for providing feedback
  • Develop materials for eLearning and in-person sessions, including updates as needed to drive adoption and understanding. 
  • Assist with research and development of technical training classes as well as monitoring trends in performance to determine training needs
  • Developing in-house subject matter certification programs, rewards and recognition.
  • Responsible for the development and maintenance of the training manual
  • Conducts needs assessments within the organization to provide input on new class needs and improvements of classes
  • Stay up to date with any changes in the company
  • Act as a resource around all products and their use
  • Build and manage relationships with sales leaders and team members, as well as manage cross-functional relationships with other internal departments
  • Contact and schedule internal and external vendors for specialized training
  • Complete other duties, as assigned


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree or equivalent experience
  • 2+ years Training experience, preferably in a sales environment
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Demonstrated ability to define, refine and implement sales training programs
  • Excellent oral and written communication skills, including presentation skills
  • Experience with audio/visual editing software is a plus
  • Works well under pressure, flexible and adaptable
  • Ability to function both independently and as part of a team in a multi-task environment
  • Ability to travel as requested


Desired Skills:

  • Prior sales experience


Job Requirements


About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.