Receptionist in Cleveland, OH at National General Insurance

Date Posted: 11/5/2019

Job Snapshot

Job Description

Primary Purpose:

This position is responsible for performing receptionist duties, which include greeting and directing visitors, answering incoming calls, distributing mail, scheduling meetings and interviews. Position will also be responsible for completing additional projects and assignments as necessary.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Greet and register visitors, informs employees of the visitor's arrival
  • Answer and transfer incoming phone calls to appropriate department
  • Partner with Security and Facilities teams to ensure protocol is followed as it relates to accessing the facility for employees and visitors
  • Collect and distributes mail
  • Schedule meetings, interviews and conference rooms or makes other logistical arrangements
  • May perform occasional clerical duties, such as data entry, filing, pulling files or photocopying
  • Provide support with projects and other day -to-day assignments
  • Handle basic issues and refers more complex concerns to higher-level staff
  • Partner to successfully lead and assist with various employee initiatives

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED)
  • 2+ years of office experience
  • Knowledgeable in operating standard office equipment
  • Must possess effective verbal and written communication skills

Desired Skills:

  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Must be professional and customer focused
  • Must perform well in high-energy, dynamic and team-oriented environment


Job posting ID: 2019-3221/1

Job Requirements


About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.



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