Sales Operations Tester in Nashville, TN at National General Insurance

Date Posted: 5/23/2018

Job Snapshot

Job Description

National General Insurance,, is currently hiring for a Sales Operations Tester for our growing products testing team in Nashville, TN.  The ideal candidate will have some previous software testing experience.  You will be testing Insurance rate changes. 

This is a HOT need for our team and we are ready to hire immediately.  Please APPLY with your resume for further consideration.


Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.


Primary Purpose:

Individuals in this role will use problem solving, excel, and PC skills to compare insurance rates developed on our point of sale systems to rates developed on an internal excel spreadsheet. Individual will also be responsible for testing new IT projects/fixes that may have an impact on rating program.


Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Insurance rate change testing
  • Evaluate rate differences and determine the source of error
  • Investigate possible discrepancies in quotes and policies as reported or suspected by agents/managers
  • Maintain and elevate accurate accounts of findings
  • Test and assess progress of various application platforms
  • Collaborate with Project Management and IT personnel to develop test plans and resolve defects
  • Verify, revise, and upload rate tables
  • Maintain accurate documentation of state, company, and channel specific configurations
  • Perform other duties as assigned


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED)
  • Must possess effective verbal and written communication skills
  • Strong problem solving skills
  • Ability to work collaboratively & independently on a variety of projects
  • Requires attention to detail & ability to multitask
  • Proficient in Microsoft Excel


Desired Skills:

  • Bachelor Degree
  • 1+ year personal lines P&C insurance experience in underwriting, actuarial, or product management
  • 1+ year application testing experience
  • Proficient in UFT and TFS

Job Requirements

About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.