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Senior Business Analyst in Dallas, TX at National General Insurance

Date Posted: 2/27/2019

Job Snapshot

Job Description

Primary Purpose:  

Optimize the delivery of valid, relevant data for key stakeholders by reviewing requests, tracking team deliverables and sharing expertise to ensure team builds usable reports for departmental needs and business objectives. 

 

Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Execute delivery of valid data in support of RFP’s, ISO Audits, & operational review by reviewing complex requests, identifying correct data sources, designing report specifications and researching, gathering and organizing data to build and deliver usable reports for key stakeholders
  • Assist with defining and implementing KPI’s needed to monitor line of business performance to directly contribute to the resolution of system issues, identify process improvement opportunities, and support SLA adherence
  • Define and build forecasting models for the purpose of managing appropriate staffing and meeting 3rd party agreements
  • Provide Cost Benefit Analysis in support of strategic recommendations
  • Collaborate with key stakeholders by communicating and sharing information to gather and document ad-hoc data needs, support the completion of special projects, foster transfer of information and ensure delivery of accurate and complete reports 
  • Facilitate operational excellence by researching existing documentation and reports to locate and capitalize on reusable data and promote streamlined, efficient data delivery 
  • Support less experienced Data and Reporting Analysts by building scheduled report structure, guiding implementation of required changes and sharing knowledge of best practices to ensure consistent report development and modification processes
  • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
  • Adopt National Generals values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

 

Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree or equivalent combination of education and work experience
  • Degree in business, insurance or related field
  • 3+ years of relevant experience
  • Systems/technical expertise and/or insurance industry experience with increasing levels of responsibility
  • Proficient knowledge of Microsoft Office (Word, Excel, Access and Power Point)
  • Advanced knowledge of internal systems, databases and technology utilized in area of responsibility
  • Specialized knowledge of assigned line of business
  • Advanced knowledge of data manipulation techniques
  • Assume a methodical approach to evaluate situations
  • Understand the needs and goals of a customer and actively look for ways to meet them
  • Create and maintain current, accurate and readily accessible data in various formats
  • Utilize effective research and investigative techniques
  • Willingness to help and/or assist others
  • Ability to analyze and combine data from multiple systems
  • Collaborate and communicate with people at different levels within the organization to accomplish a common goal
  • Ability to prioritize work and adhere to timelines for assigned projects
  • Maintain current knowledge of developments in relevant technology
  • Adapt and be flexible in a complex changing environment
  • Encourage and build mutual trust, respect, and cooperation amount team members
  • High attention to detail
  • Work independently with little supervision or direction
  • Infrequent (approximately 1-4 trips annually)

 

Desired Skills

  • Understand the needs and goals of a customer and actively look for ways to meet them
  • Maintain confidentiality of private or sensitive information
     

Job Requirements

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About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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