100% Remote- OpenText Content Server Senior Administrator - National General in Work From Home at National General Insurance

Role Overview

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Senior Enterprise Content Administrator will work as a part of a team who are responsible for administering, supporting, document conversions and migrations and monitoring of the content management system. This includes day-to-day administration, performance tuning, and maintenance supporting all systems required for the content management environment to be functional. The Enterprise Content Administrator will also be responsible for reviewing maintenance plans, ensuring backups are being successfully performed, respond to failures, write and test disaster recovery plans, and assist in design of application interfaces to the document repository.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Ensure system availability, recovery
• Provide daily management of content management system infrastructure and assure service availability
• Maintain all environments including Development, QA, and Production environments
• Work with business users, developers, and infrastructure teams to ensure quality products
• Responsible for documenting all maintenance procedures
• Maintain policies and procedures to ensure regulatory compliance
• Keep the content management software up to date with necessary patches
• Perform release management activities
• Perform server migration/upgrade activities
• Perform other duties as assigned

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
• 4+ years content management experience
• Thorough understanding of content management systems
• Experience troubleshooting and resolving integrity and performance issues
• Experience with performance tuning a content management environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Desired Skills:

• Bachelor's degree in Computer Science or a related field or equivalent experience
• Experience in OpenText Content Server, Archive Server, OCC/IC, OTDS, Brava and Infoarchive
• Experience administrating IIS, Tomcat, Apache, or other web hosting platforms
• Expert experience in implementing operational automation

Compensation

Compensation offered for this role is $104,000.00 - 159,750.00 annually and is based on experience and qualifications.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.