Insure Your Future With an Industry Leader.

National General Insurance is a thriving company committed to ensuring that you achieve your personal best. Working here means you’re advancing your career at a best-in-class insurance provider that is leading the industry in innovation. You will be given all the resources you need to take charge of your own future success.

Sales Training

Putting Your Best Foot Forward

National General offers valuable, paid training programs which allow new team members to thrive in their roles and grow their careers.

Insurance Claim Training

Our four-week, comprehensive paid training program for our claims trainees and representatives sets us apart from the competition!

The program will cover “Insurance 101,” Claim Philosophies and Guidelines, and licensing (if needed). Learn everything you need to know about policy language and “Good Faith” claim-handling. You’ll be provided with all the tools you need to properly investigate claims with an emphasis on coverages and liability determination. Additionally, you’ll learn file documentation and desk management procedures to efficiently process claims.

Service Training

Customer Service Training

Insurance service representatives are critical component of National General’s success and they participate in a six-week, in-house paid training program.

This training covers the foundations of the insurance industry and how to utilize that knowledge in real-world customer service situations. You’ll also learn state-specific variations in insurance and how to navigate our in-house knowledge management platform to ensure ongoing service accuracy. In addition, you’ll learn crucial billing functions which include payment processing and complex billing resolution techniques. We will help you develop the skills needed to provide superior service to our customers and ensure their satisfaction.

Claims Training

Sales Training

We offer six weeks of in-depth, paid training and provide you with all the tools you need to be successful in inside sales, enabling you to provide the right insurance solutions to potential customers.

This training covers the property and casualty insurance industry as well as National General’s products and systems. You’ll also learn proven sales techniques to empower you for success. Don’t have your license to sell property and casualty insurance? Not a problem! Training will cover the necessary classes to prepare for the property and casualty licensing exam. Come grow your sales skillset with National General!