Bodily Injury Large Loss Claims Adjuster in Work From Home at National General Insurance

Date Posted: 5/15/2024

Job Snapshot

Job Description

**The ideal candidate will have experience handling high exposure, commercial auto, homeowner and/or litigated claims. This is a fully remote / work from home position that can sit across the US. **

Job Summary:
The large loss adjuster is responsible for management and oversight of the most complex and severe bodily injury claims in our organization. The individual evaluates the most complex claims on policies with greater than $250,000 in limits, including excess policies up to $20M. This adjuster role requires high level skills in coverage, liability and damages evaluations/investigations, and handles large loss bodily injury claims all the way through trial.

Key Responsibilities:

  • Reviews coverage, liability, and/or damages on the most complex bodily injury cases with severe injury triggers and policy limits of $250,000 and greater.

  • Ensures excellent litigation handling with appropriate defense management on large loss cases.

  • Addresses the most complex coverage issues and drafts Reservation of Rights and Disclaimers.

  • Responsible for the evaluation and settlement of high value, high risk and high complexity claims

  • Manage a diverse inventory of commercial auto, personal auto and homeowner's claims, with specific emphasis on large loss bodily injuries. Files may be received at any stage of their life cycle, from first notice of loss, all the way through the late stages of litigation.

  • Responsible for the partnership with defense counsel (both panel and staff) to ensure quality outcomes for our insureds in the resolution of bodily injury claims.

  • Collaborates with Frontline Performance Experts (FPEs), Frontline Performance Leaders (FPLs), and Claim Process Specialists (CPSs) to share experience and trends identified in referred cases.

Preferred Qualifications:
Education and Experience

  • Bachelor’s Degree or equivalent

  • 5 or more years of related experience

Certificates, Licenses, Registrations

  • Bonus if you have your AIC, and/or CPCU designations

Functional Skills

  • Applies highly advanced knowledge of insurance policy, coverage, and regulation

  • Applies highly advanced knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards

  • Applies highly advanced knowledge of analytical procedures to reconcile, manipulate, & recognize patterns of data

  • Applies highly advanced knowledge of problem-solving and preparation of complex reports for analysis

  • Applies highly advanced negotiation and/or arbitration skills

  • Applies highly advanced conflict management and problem resolution skills in managing internal and external customer relationships


National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $84,500 - $119,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.


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