MD/Auto Field Claims Representative I, II, Sr. in Mount Pleasant, SC at National General Insurance

Date Posted: 5/8/2024

Job Snapshot

Job Description

National General is seeking an MD Field Rep in the Charleston, Colleton, or Beaufort area in South Carolina (SC). The ideal candidate will have previous auto estimating experience in the field utilizing CCC.

This position is a hybrid role - while you will work from your own home, this position does require going out into the field handling MD/Auto claims.

Job Summary:

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition.  This role is utilized as a peer mentor having mastered our processes and obtained technical expertise. 

Key Responsibilities:

  • Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

  • Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training

  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files

  • Interprets regulatory compliance and fair claims practices

  • Builds mastered relationships with both internal and external customers

Preferred Qualifications:

Education and Experience

  • Bachelor’s degree preferred or equivalent experience

  • 3 or more years of related experience

  • Active SC, FL, TX, or CT Adjusters Licensing

  • Bilingual Spanish a HUGE plus!

Certificates, Licenses, Registrations

  • Ability to obtain and maintain adjuster / Appraiser licenses as required if not already a Preferred Qualification

Functional Skills

  • Possess knowledge of estimatics software (Mitchell/CCC/Audatex, etc.)

  • Advanced interpersonal skills

  • Ability to operate electronic devices including computers, cameras and cell phones

  • Advanced verbal and written communication skills

  • Strong skills in time management, organization, and the ability to work under pressure,

  • Ability to adhere to project deadlines and remain flexible in a changing environment


National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $52,500 - $85,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.