Product-RMBC Underwriting-Spcl - National General in Saddle Brook, NJ at National General Insurance

Role Overview

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The RMBC Underwriting Specialist evaluates, makes Individual Risk Management decisions across multiple lines of insurance based on a thorough understanding of pricing rate plans and overall risk management policy. This employee answers customer inquiries on the status of policies, billing issues and concerns, risk eligibility, underwriting policies and procedures and rate plans.

Key Responsibilities

• Maintain a thorough understanding of the governing Rules and Rates for all personal insurance lines in supported regions

• Look for opportunities to identify and prevent fraud (internal and external)

• Analyze and develop the product, price, and risk management opportunities based on local market knowledge and business needs

• Accurately evaluate, make decisions and process policies based on Individual Risk Management Policy and associated rate plans

• Answer complex inquiries providing customer service and accurate risk decisioning using their expertise on Billing, Policy, Rate Plans, and Risk Management

• Assist with identifying, coordinating and communicating training needs within the team or other units

• Assist Leadership in achieving team service level agreements

• Analyze customer policy information to ensure complete information and communicate to the appropriate sources

• Answer all calls promptly and represent the Allstate brand professionally, valuing each caller as an individual with different needs

• Compare process to standards, offer analysis, and partner with others to make improvements

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Compensation

Compensation offered for this role is $21.15 - 31.43 per hour and is based on experience and qualifications.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.